allco Licensing

When you are deciding on what licenses to purchase and assign, there are a few things to take into consideration: 

• What is the main role of your organization?

• Who does your organization help in the community? 

• What do you need access to? With these points in mind, let’s define the license types.

Community Based Organization Access | is a license created for Social Care Organizations. Users with this license can access to the community member library and the intake & referral features that are built into the application suite. 

Community Access | if you see community access in the license name, it indicates that this license enables users' access to the community member library and the intake & referral features that are built into the application suite. (e.g., Healthcare Community Access License allows providers access to community member library upon approval). 

Small Municipal Access | is a license created for local municipalities. Users with this license gain access to the government/municipality related complaints. Large Municipal Access | is a license created for large or statewide municipalities. Users with this license gain access to the government/municipality related complaints.

Healthcare Access | is a license created for healthcare providers that are not providing care in a hospital setting. Users with this license gain access to the referrals that are sent to them and the community Service Directory. 

Hospital Access | is a license created for healthcare providers that are providing care in a hospital-based setting. Users with this license gain access to the referrals that are sent to them and the community Service Directory. 

Health Insurance Access | is a license created for health insurance personnel. Users with this license gain access to the referrals that are sent to them and the community Service Directory.

Knowing the definitions of these licenses can help you decide which would be the best fit for your organization. Is approval required for the license type? The last consideration prior to license decisions is determining if you require approval before gaining access to the license roles.

In order to gain Community Access, you must be approved by the allco governance committee. Community Based Organizations, maintained by 211 of WNY have already been approved. Municipalities and Community Organizations not in the current 211 service directory will require approval before gaining access to the community member profiles. We take the privacy of community member information seriously. 

This is a policy we’ve put into place with the guidance of our community to ensure we can maintain the trust of our community members and cohorts.